Returns & Refunds Policy
We want you to be fully satisfied with your high-performance gear. If your HyperX product doesn't meet your expectations, you can return it within 30 days of purchase for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the item you wish to return and obtain a Return Merchandise Authorization (RMA) number.
- 2.Pack Your Gear
Securely place the product in its original packaging, including all accessories, manuals, and cables that were included in the box.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned item, we will process your refund to your original payment method within 5-7 business days.